Jiffy Lube University Gains
Jiffy Lube recently received outstanding recognition for its signature,
Automotive Service Excellence (ASE) Certified training program, Jiffy
Lube University (JLU). The program was ranked 50th in the 11th Annual
Training Top 125 Awards, conducted by The Training Magazine. Jiffy
Lube states it was one in just a handful of retail companies and the
only automotive services company in the Top 125.
Jiffy Lube has a deep commitment to providing professional training
that equips service center employees with the skills they need to
deliver an exceptional customer experience, the company adds. Every
Jiffy Lube service center technician must complete the JLU training --
an extensive training program in the quick lube industry and the only
one to earn the distinction of being an ASE Certified program.
JLU combines state-of-the-art computer-based instruction, supervised
on-the-job training and proficiency testing, to ensure every Jiffy Lube
service center technician becomes highly skilled in providing thorough
preventive maintenance services on any vehicle.
“A strong training program is essential for enhancing employee
knowledge and skills and developing professional service center
employees,” says Ken Barber, manager of learning and development for
Jiffy Lube International. “We take pride in Jiffy Lube University and
appreciate the commitment our franchisees demonstrate in helping
deliver this award-winning professional training to their employees.”
Jiffy Lube University was also recognized at the 11th annual Corporate
University Xchange Awards. It received the Best Practice Award in
the Branding category, for successes in developing and implementing
innovative communication and branding strategies, as well as a Best
Practice Award in the Launching category, for successfully creating a
new corporate university.